Shipping & Receiving

Hours of Operation:
Monday-Friday: 8:00 am - 3:30 pm
[Closed for lunch 12:00 pm - 1:00 pm]

Contact: Department of Zoology
Tel: 604-822-2131
Email: shiprec@zoology.ubc.ca

Item Pickups:

1. Perishable items must be picked up on the same day you receive the delivery notification email. Complete pickup information will be included in the email.
2. Non-perishable items need to be picked up within 2 business days.
3. When picking up, please locate your name/ lab name on the parcel tracking sheet and sign for the item(s).

There are two pick up locations to direct your deliveries to:

• Room 1015 for large packages (e.g., packaged on pallets, heavy, oversized, etc),
• Room 3052 for small, hand deliverable packages.

Please ensure you include the appropriate room number within your delivery address.

Shipping:

1. Please use the self-serve computer terminal in the Zoology Mail Room to create your own Ship Request. There are step-by-step instructions at the terminal.
2. For same-day pickups, please make sure the item is ready to go by 1:30pm.
3. Billing options:
   1. UBC Worktag
   2. Bill to recipient

Questions can be directed to shiprec@zoology.ubc.ca, or Gurpreet or Holly-Anne in the Zoology Admin Office.

Ordering from International Suppliers (message from UBC Procurement Services -CWL login required):

1. All incoming international shipments to UBC will be brokered by Thompson Ahern International. Contact email: UBC@taco.ca
2. Your Worktag MUST be given to the sender to add to the shipping paperwork. This ensures that once our broker gets the paperwork, they are able to charge the correct Worktag for the order.

Your First and Last Name
Your Lab Name, UBC Department of Zoology
6270 University Blvd
Room Number, (1015 or 3052)
Vancouver, BC V6T 1Z4

The compressed gases cages are located outside, between the East and South Wings of the Biological Sciences Building.

1. To obtain the key to the cages contact Jonathan (Zoology Workshop) at 604-230-0213 or shiprec@zoology.ubc.ca between the hours of 7:30am - 3:30pm. Keys MUST be returned by 3:30pm the day they are signed out.
2. Any new deliveries from Linde/Praxair should be picked up within three business days upon arrival. The cage should be used as delivery space only, not for storage.

***Please visit UBC Zoology- Safety – Waste Management for more details on how to properly dispose of lab waste.***

1. E-waste recycling: the E-waste cage is located in room 1015. The cage is designated for small to mid-sized electronic waste only. No large appliances are to be disposed of in the cage. A room key can be picked up from the Zoology Admin Office (3051) between the hours of 8am - 12pm and 1pm - 3:30pm.  Keys MUST be returned by 3:30pm the day they are signed out.

2. Chemical waste, solvent waste, autoclaved biomaterials and lab glass waste
** UBC Environmental Services Facility has been scheduled to pick up autoclaved biomaterials and chemical wastes every Thursday. Drop-offs throughout Monday-Wednesday are encouraged.

A room key can be picked up from the Zoology Admin Office (3051) between the hours of 8am - 12pm and 1pm - 3:30pm. Do not bring your waste to the Admin Office. Please pick up the key prior to transporting waste to room 1015. Keys MUST be returned by 3:30pm the day they are signed out.

** Please ensure you attach the appropriate documentation on each item**

1. Autoclaved Biomaterial Waste - Recommended Practices:
**When an autoclaved biomaterials leakage occurs, the liquids from the bag(s) contaminate the waste bin and emit odorous/potentially hazardous smells that often spread from the storage room to the entire ship/rec area**

The following lab practices will help prevent autoclaved biomaterials from leaking out of their bags:

1. Do not overload the bag - suggested maximum weight: 6-7kg, not to exceed 10kg
2. Do not place pointy/sharp objects inside the bag
3. Once autoclaved, close the bag and leave the materials to cool off completely
4. Make sure to squeeze out excessive air before sealing the bag
5. Place the sealed, cooled-off bag in a fresh/ non-autoclaved autoclave bag before dropping off in Storage Room 1015B.

A room key can be picked up from the Zoology Admin Office (3051) between the hours of 8am - 12pm and 1pm - 3:30pm, and MUST be returned by 3:30pm the day they are signed out.

**Do not bring your waste to the Admin Office. Please pick up the room key prior to transporting waste**

2. Glass waste - clean glass only:

1. Empty glass waste containers and plastic bags are available to pick up in Room 1015C.  A room key can be picked up from the Zoology Admin Office (3051) between the hours of 8am - 12pm and 1pm - 3:30pm. Keys MUST be returned by 3:30pm the day they are signed out.
2. Once glass waste container is 3/4 full, tie bag closed and ensure no glass protrudes past the container top.
3. Refer to the Laboratory Glass Waste Disposal Procedure for more details.

***All Zoology members must follow the same conditions of use listed on the BRC-Zoology Room and Vehicle Booking website.***

In short:

1. Each driver must be a Zoology member (faculty, staff, or graduate student) with valid Class 5 Driver's License.
2. Each driver must make their own booking online as well as picking up/ returning the vehicle key.
3. The Vehicle Booking Authorization Form is required upon pickup.
4. Please fill vehicle with gas at the end of your trip and bring back the gas receipt + Vehicle Usage Record form on return.
5. Vehicle keys can be picked up from the Zoology Admin Office (3051) between the hours of 8am - 12pm and 1pm - 3:30pm.
6. After hours key drop off can be made in the Zoology Department Mail Room, 3052 East Wing.